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Delivery Information
In order to add this product to your shopping cart, we need to know
if your delivery address has a forklift available onsite. If it does
not, the maximum quantity of items per pallet is reduced, and we
will provide a tail lift and pallet truck.
Does your delivery address have a forklift available?
Delivery Information
As your site does not have a forklift available on site, we reduced
the quantity from to .
You can continue to add more of this product to your cart, these
will display on a separate line in your basket and be delivered on
a separate pallet.
Pricing includes standard delivery Mon - Fri 9am - 5pm to mainland UK, excluding Highlands, Islands and Northern Ireland, which may incur additional costs.
Prices excl. VAT
Pricing includes standard delivery Mon - Fri 9am - 5pm to mainland UK excluding Highlands, Islands and Northern Ireland which may incur additional costs.
The delivery date was changed and on the revised date my delivery (three bags of salt) was left on my doorstep without calling me or ringing my doorbell even though I was at home all day .One of the delivery bags had been ripped open in order, I presume, to enable a photo to be taken of your bag containing the salt for evidence of delivery
Response from store
Thank you for bringing this to our attention. We were sorry to learn that your delivery was left unattended without confirmation of your presence at home, and that one of the bags had been damaged. This does not meet the standard of service we expect from our courier partners, and we have raised the matter directly with them. If there was any damage to the bags inside the box please contact us so we can arrange a resolution. We appreciate you taking the time to share this feedback.
Rating
100%
Review on
Salt delivery
Hi, firstly I must say this product is first class and perfect for the job intended. Sadly when unloading salt two of the bags had been torn by the pallet spilling contents on wet and muddy ground rendering them useless. what a waste!!!
Response from store
Thank you for your feedback — we’re very pleased to hear that you found the product first class and suitable for the job.
We’re sorry to learn that two of the bags were damaged during unloading. That’s certainly not the experience we want for our customers. We will contact you directly to resolve this for you as quickly as possible.
If you have any special delivery requirements, please enter them at the checkout.
Standard Delivery
Standard delivery 3-5 days
Prices include standard delivery Mon – Fri 9am – 5pm within mainland UK. We cannot guarantee a call prior to delivery on a standard service for orders of 10 pallets or less.
Deliveries will be made as close as possible kerbside on flat hardstanding ground, anything over and above this is at the discretion of the delivering driver.
Please contact us for pricing deliveries outwith the UK mainland.
If events occur including but not limited to a delay caused by our carrier that we have no control over, or by any event which is out of our reasonable control (including but not limited to any delay caused by an incorrect delivery address being provided to us), we will not be liable for any loss or damage incurred by any person.
Deliveries cannot be left unattended without a signature unless you state otherwise.
During the winter season we ask that you recognise that this is an extremely busy period for all couriers and they are unable to guarantee a fixed delivery timing. We ask you for your understanding.
Special Delivery Requests
Special delivery services are offered at a surcharge as follows:
If a call prior is required, this is classed as a ‘Book In’ and is charged at £20 per consignment.
Express delivery is available (next day exc. weekends) on orders placed before 11am at a cost of £20 per pallet.
Timed delivery £20 per consignment.
Saturday delivery charges may vary based on hauliers but usually at maximum of £50 per consignment and orders must be placed before 11am on Friday.
PLEASE NOTE: Any special delivery requirements out with standard delivery must be stated in the Special Delivery Instructions box during the checkout process. Delivery surcharges will be billed separately, a member of our team will contact you for payment.
IF YOU HAVE ANY SPECIAL DELIVERY REQUIREMENTS, PLEASE ENTER THEM AT THE CHECKOUT
FAILURE TO MEET REQUIREMENTS MAY RESULT IN A RE-DELIVERY CHARGE
